Labour INSURANCE SECTOR EDUCATION AND TRAINING AUTHORITY MIKE

Labour INSURANCE SECTOR EDUCATION AND TRAINING AUTHORITY MIKE

Labour INSURANCE SECTOR EDUCATION AND TRAINING AUTHORITY MIKE ABEL: INSETA CEO SHIRLEY STEENEKAMP: SKILLS DEVELOPMENT MANAGER September 2006 SETA Report to Select Committee on Labour and Public Enterprises 1 Progress Report NSDS Labour HIGHLIGHTS & KEY NSDS ACHIVEMENTS FOR 2005/06 Overall, the INSETA has achieved 115% in the final SETA Performance Assessment as conducted by the Department of Labour in the NSDS related activities. DoL categorises this as performance above requirement. September 2006 SETA Report to Select Committee on Labour and Public Enterprises 2 Progress Report Provinces Labour MAIN ACTIVITIES WITHIN THE PROVINCES National Training of 620 SDFs Career Guide Manuals developed - 4000 printed and distributed. Training of 60 SDFs on the use of the manual in: - Western Cape - Gauteng - KZN Invitations to this training were also accepted and attended by Department of Education and Labour from: - North West Province - Northern Cape - Limpopo September 2006

SETA Report to Select Committee on Labour and Public Enterprises 3 Progress Report Provinces WSP/ATR Submitted for 2005/2006 14% 4% Labour Eastern Cape 1% Freestate 8% 0% 1% 1% Gauteng Kwa Zulu Natal Limpopo Mpumalanga North West 11% 59% Province Eastern Cape Freestate Gauteng Kwa Zulu Natal Limpopo Mpumalanga North West Northern Cape Undefined Western Cape Total

September 2006 Submitted 15 4 232 40 3 2 4 0 30 57 387 SETA Report to Select Committee on Labour and Public Enterprises Northern Cape Undefined Western Cape 4 Progress Report Provinces Labour Geographical distribution of employees Eastern Cape 4.2% Western Cape 22.8% Free State 4.4% Geographical distribution of employers Northern Cape 0.4% North West 2.0% Mpumalanga 2.7% Limpopo 1.5% KwaZulu-Natal

9.2% Western Cape 22% Gauteng 52.7% Eastern Cape 9% Free State 7% Northern Cape 4% North West 4% Gauteng 31% Mpumalanga 4% Limpopo 5% KwaZulu-Natal 14% September 2006 SETA Report to Select Committee on Labour and Public Enterprises 5 Progress Report Provinces Labour INVOLVEMENT WITH PSDFs Participation in Skills Development Exhibitions in - Eastern Cape in East London - 2005 - Western Cape in Cape Town - 2006 - North West in Klerksdorp 2006 Establishment of Steering Committees & Contracting of Regional Advisors in: - Western Cape - KZN - Gauteng

- Eastern Cape - Free State September 2006 SETA Report to Select Committee on Labour and Public Enterprises 6 Progress Report: Learners Labour Registered Learners per Province/Race/Gender 5% 0% 32% Eastern Cape Count Freestate Count Gauteng Count Limpopo Count Mpumalanga Count Northern Cape Count 0% 1% 0% Western Cape Count 62% Province Gender Black African Male Female Eastern Cape 7 Freestate

1 Gauteng Kwa Zulu Natal Black: Indian/Asian Male 11 Black: Coloured Female 0 Male 0 White Female 2 Male 4 Female 1 25 1 2 123 147 2 4 7 6

6 1 296 10 25 9 9 0 1 1 0 55 1 1 Limpopo Mpumalanga 1 North West 1 2 1 2 Northern Cape Western Cape Total

September 2006 Total 3 4 1 8 1 24 39 1 2 31 46 6 3 152 167 223 12 15 40 57 20 9 543

SETA Report to Select Committee on Labour and Public Enterprises 7 Progress Report Learners Learners registered in Programmes Labour Programe Name Nr of Learners ARTG Insurance and Wealth Management Skills Programme 9 ARTG Insurance and Wealth Management Skills Programme Business Administration Services 13 Business Administration Services Certificate in Business Administration level 3 39 Certificate in Business Management 8 Certificate in Customer Management 5 Certified Financial Planner 5 Contact Centre Support

11 Financial Services Administrator 235 Financial Services Manager 8 Insurance Administrator Level 3 7 Intermediary: General Insurance and Investment 43 Intermediary: Long Term Insurance Category C NQF Level 5 49 Certificate in Business Administration level 3 Certificate in Business Management Certified Financial Planner 10% 3% 5% 15% Contact Centre Support 21% Financial Services Manager 1% 1% 1% 2% 7%

19% 3% 2% 4% 3% 3% Insurance Administrator Level 3 Intermediary: Long Term Insurance Category C NQF Level 5 Long Term Insurance 17 Medical Claims Assessing 6 National Certificate IT Tech Support 3 Occupationally directed ETD Practitioner certificate 2 Registered Acing Clerk 2 National Certificate IT Tech Support Retirement Fund Administrator (Wealth Management) 55 Occupationally directed ETD Practitioner certificate Short Term Insurance 26 Total

543 September 2006 Long Term Insurance Medical Claims Assessing Registered Acing Clerk SETA Report to Select Committee on Labour and Public Enterprises 8 Retirement Fund Administrator (Wealth Management) Progress Report Learners Labour Learners Completed in Programmes 2%0% CGIC FAIS RPL Insurance Administrator Level 3 98% Short Term Insurance: ersonal/Domestic Call Centre Operator Level 4 Programme Name Nr of Learners CGIC FAIS RPL 1 Insurance Administrator Level 3 Short Term Insurance: Personal/Domestic Call Centre Operator Level 4 Total September 2006 425

8 434 SETA Report to Select Committee on Labour and Public Enterprises 9 Progress Report Learners Labour EMPLOYMENT PLACEMENT OF LEARNERS All 144 learners on Internship programmes are placed NSF Learnership 1,247 completed 498 are placed, i.e. 40% Standard Learnerships 434 completed The INSETA is currently conducting tracer studies on these 434 learners. We have traced 177 of them to date, of which 128 have been placed, i.e. 72,3%. September 2006 SETA Report to Select Committee on Labour and Public Enterprises 10 Progress Report Learners Labour Internship Project Breakdown2005/2006 PROVINCE GENDER EQUITY GAUTENG Total: 74 M 36. F - 38 12WM; 34 BF; 4WF; 24BM W. CAPE

Total: 41 M 23. F - 18 16BM; 7WM; 11BF; 6WF; 1IF N. WEST Total: 8 M 4. F - 4 4WM; 4WF KZN Total: 21 M 4. F - 17 4BM; 17BF BM = Black Males WM = White Males BF = Black Females WF = White Females September 2006 SETA Report to Select Committee on Labour and Public Enterprises 11 Progress Report FETs Labour ACTIVITIES WITH FET COLLEGES The INSETA has Memoranda of Understanding with the following Provincial Departments of Education: Gauteng KZN Eastern Cape Western Cape The INSETA has engaged the following FET Colleges to provide training: Umfolozi KZN (Learnership) Ethekwini KZN (Currently engaging) False Bay Western Cape (Learnership for the disabled) Buffalo City Eastern Cape (Engaging in: Learnerships, Skills Programmes and Internships)

September 2006 SETA Report to Select Committee on Labour and Public Enterprises 12 Future Plans for Organisation Labour Programmes Learners will be assisted with: FAIS Skills Programmes with an ABET focus for Funeral Brokers Learnerships at NQF Levels 5, 6 & 7 Internships for recently graduated learners at NQF Levels 6 & 7, both nationally and abroad September 2006 SETA Report to Select Committee on Labour and Public Enterprises 13 Future Plans for Organisation Labour The INSETA will: Establish a Regional Presence through Circuit Regional Advisors in the other provinces, starting with: - Limpopo in October 2006 - North West in October 2006 - Mpumalanga in October 2006 - Northern Cape in January 2007 Participate in Provincial Skills Development Exhibitions in all provinces Build on the existing relationships with Provincial Departments of Education and Labour through participating in PSDFs & PGDS Establish relationships with key role players in various Education and Training Institutions September 2006 SETA Report to Select Committee on Labour and Public Enterprises 14

Future Plans for Organisation Labour NOTES: In general, Provincial Growth and Development Strategies focus mainly on Mining, Tourism and Agriculture and do not recognize Insurance as one of the key skills to be focused on and developed. This is why the INSETA is pushing to make the public aware of the importance of Insurance and the funds available to get people qualified in this industry. CHALLENGES THE INSETA FACES RE INVOLVEMENT WITH PSDFs etc. Few invitations to PGDS If invitations come, INSETA is not on the agenda to address the forum Little national sectoral representation September 2006 SETA Report to Select Committee on Labour and Public Enterprises 15 CONTRIBUTION TO ASGISA Labour SECTOR STRATEGIES Employment Equity Project EDUCATION AND SKILLS DEVELOPMENT Train the Trainer: OBE Material Developed THE SECOND ECONOMY SMME Support Project MACRO ECONOMIC ISSUES FAIS Act Support Project GOVERNANCE AND INSTITUTIONAL INTERVENTIONS Coaching and Mentoring Project September 2006 SETA Report to Select Committee on Labour and Public Enterprises 16

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