ITS Student Technology Survey - Northern Arizona University

ITS Student Technology Survey - Northern Arizona University

ITS Student Technology Survey 2010 PACAC Presentation Thursday, April 21, 2011 ITS Student Technology Survey Nov 8 Dec 11, 2010 1,580 respondents 0 Residential FLG Non-Residential FLG Extended Campuses Yuma Campus 100 200 300 400 500 600 700 The MyNAU Portal 4. Please indicate your level of satisfaction with the following statements about the MyNAU portal. Very Satisfied Satisfied Neutral Very Response Dissatisfied Dissatisfied Total The MyNAU portal connects me to the resources I need at NAU 32.05% (459) 43.37% (621) 19.34% (277) 3.7%

(53) 1.54% (22) 1432 I am satisfied with the speed of the MyNAU portal 23.49% (335) 42.57% (607) 24.26% (346) 7.29% (104) 2.38% (34) 1426 The content of the MyNAU portal is high quality 23.26% (330) 38.97% (553) 30.87% (438) 5.07% (72) 1.83% (26) 1419 Total Respondents (skipped this question) 1435 145 Google Apps for Education 5. How often do you use the following components of NAU's Google Apps for Education

suite? Daily Weekly Monthly Less Than Monthly 68.97% 15.55% 3.63% 2.58% 9.27% 1434 Documents (Gdocs) 9.85% 18.02% 11.38% 12.22% 48.53% 1432 Calendar (Gcal) 9.78% 9.36% 7.62% 9.71% 63.52% 1431 Sites (Gsites) 5.26% 7.23% 6.04%

9.82% 71.65% 1425 Chat (Gtalk) 4.07% 5.76% 5.41% 10.88% 73.88% 1424 14.41% 3.71% 2.1% 3.36% 76.43% 1430 E-mail services (Gmail) Connecting your mobile phone to Gmail Not At All Response Total Total Respondents 1441 (skipped this question) 139 NAU Alert 6. Have you registered for NAU Alert (NAU's Emergency Text notification system)? Response Total Response Percent 788

56% No 393 28% No, I don't know what NAU Alert is 177 13% 56 4% 0 100 200 300 400 500 600 700 800 900 Yes No, I don't have messaging on my phone Total Respondents (skipped this question) 1414 166 Communication Channels 7. How would you prefer to stay informed on NAU technology issues? Very Effective Effective Neutral I'm not familiar Very or do not Response Ineffective Ineffective use Total Social Networking sites (Facebook, Twitter, etc.) 15.7% 22.98% 25.12% 10.06% 10.28%

15.85% 1401 TIPS course discussions and announcements (on Blackboard Vista) 9.49% 15.26% 22.68% 10.2% 11.48% 30.88% 1402 Featured Items on the STC web page 3.37% 8.4% 25.63% 8.18% 8.11% 46.3% 1393 21.54% 33.88% 21.75% 6.49% 5.49% 10.84% 1402 6.65% 17.02%

29.47% 11.23% 8.73% 26.9% 1398 33.81% 31.17% 19.26% 2.57% 1.78% 11.41% 1402 Announcements on the MyNAU portal Periodic Lumberjack articles Email from ITS Total Respondents 1417 (skipped this question) 163 Printed Phone Book 12. Even though the advertisers pay for the phone book and they get recycled, we are considering not printing a phone book anymore. How important is it to you to have a printed phone book? 0 100 200 300 400 500 600 Very Important Response Response Total

Percent 44 4% 70 6% 179 16% Unimportant 151 14% Very Unimportant 135 12% Never Use 533 48% Important Neutral Total Respondents (skipped this question) 1112 46 Mobile Devices 8. Please indicate which of the following mobile devices you currently use. 0 200 400 600 800 1000 1200 1400 Mobile phone iPod or other mp3 player 1341 95% 893 63%

PDA without voice capability (Personal digital assistant) 34 2% Kindle, Nook, or other eReader 67 5% iPad 41 3% None 42 3% Other, please specify 44 3% Total Respondents (skipped this question) 1417 163 Cell Phones vs. Smart Phones 9. Is your mobile phone a smart phone? Yes, my phone is a smart phone (Android, Blackberry, iPhone, etc.) 492 (37%) No, my phone is a basic cell phone 818 (61%) I don't know 23 (2%) ResNet Student Devices 22. I brought the following internet-capable devices with me to campus: 0 100 200

300 400 Desktop computer 500 600 700 Response Total Laptop Netbook, mini-computer Tablet Gaming device (PS3, Xbox 360, Wii, etc.) Media device (Blu-Ray player, Tivo, Roku, etc. ) Router or networking hub Other, please specify Total Respondents 659 (skipped this question) 921 Response Percent 88 13% 615 93% 44 7% 11 2% 186 28% 45 7% 61

9% 37 6% National Comparison: Student Ownership /Use of Technology Desktop Computer Laptop Computer Netbook Computer Internet-capable handheld ebook Reader ECAR* 46% 84% 13% 63% 3% NAU 13% 93% 7% >37% 5% * ECAR: ECAR Research Study 6, 2010, p. 9 N 36,950 students (100 US 4-year institutions + 27 US &Canadian 2-year institutions) (see http://www.educause.edu/library/ERS1006) ResNet Wi-Fi vs. Ethernet 20. Please rate your ResNet wireless (wi-fi) internet connection in your residence hall. Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Use Response Total Speed 6.12% 19.55% 14.48% 27.31%

27.16% 5.37% 670 Availability 7.19% 24.85% 17.81% 20.66% 24.4% 5.09% 668 Reliability 5.23% 16.44% 17.04% 24.22% 31.99% 5.08% 669 Ease of connection 7.34% 21.26% 20.51% 20.51% 25.45% 4.94% 668 Total Respondents 672

21. Please rate your ResNet Ethernet (wired) connection in your residence hall. Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Use Response Total Speed 29.93% 28.59% 10.78% 5.24% 1.95% 23.50% 670 Availability 32.23% 27.11% 10.54% 3.61% 3.01% 23.49% 668 Reliability 31.48% 24.55% 11.30% 5.87%

3.31% 23.49% 669 Ease of connection 29.82% 26.36% 11.90% 4.52% 3.92% 23.49% 668 Total Respondents 672 Survey Action Items Reviewed Survey Results and Comments Identified seven focus areas for follow up discussion Five focus group meetings to date Example Action Items ResNet: Add more wi-fi radios and disallow wireless routers Blackboard Vista: Explain the maintenance window better to students South Learning Resource Center: Review and improve lab layout and equipment Printing: Move to a hotel model for wireless printing Passwords: Increase the warning time and increase the interval between required password changes for students Questions? To view the ITS Student Technology Survey, copy and paste the address below into a browser: https://alfresco.nau.edu/alfresco/d/d/workspace/SpacesStore/5934bdfc21cf-4b0a-8f8e-f77ef456dfbf/StudentTechSurvey-2010.html

Recently Viewed Presentations

  • Sport

    Sport

    'Sport' recalls a memory from this difficult period spent inside institutions. As he turned twenty-one, the poet was being held in Grangegorman Mental Hospital: "I was a patient / In B Wing". He's selected to play in goal for the...
  • Migration - Uplift Education

    Migration - Uplift Education

    The person with LIGHTER hair has VOLUNTARY MIGRATION. Create a comic that represents the vocabulary word you have been assigned. Your comic must contain: A minimum of THREE panels. Words, can be a dialogue (more than one person) or monologue...
  • Context Clues - Montgomery Township School District

    Context Clues - Montgomery Township School District

    EXAMPLE: After a time, glaciers, or slowly moving rivers of ice, formed over many parts of the Earth. In this sentence the words "slowly moving rivers of ice" tell us what glaciers are. Synonym context clues are words around a...
  • www.litchapala.org

    www.litchapala.org

    1 Chronicles 11:1-3 David praised the LORD in the presence of the whole assembly, saying, "Praise be to you, O LORD, God of our father Israel, from everlasting to everlasting. 11Yours, O LORD, is the greatness and the power and...
  • Session 2: Attention and Sleep [Presenter name(s)] Two-minute

    Session 2: Attention and Sleep [Presenter name(s)] Two-minute

    But why did we not notice the bear? Well, attention is the ability to focus on one thing. This means that while your brain is paying attention to the task at hand, it must filter out all the "unimportant" information....
  • Initial Warden Training Emergency Control Organisation HOUSEKEEPING  Training

    Initial Warden Training Emergency Control Organisation HOUSEKEEPING Training

    Be identified by a red helmet, yellow safety vest and/or Warden ID card if it is safe to do so. (Visual Aids) Emergency Control Organisation Wardens are identified by a red helmet, yellow safety and/or warden ID card if it...
  • Protein Structure: Introduction  Protein:  Pictorial representations we are

    Protein Structure: Introduction Protein: Pictorial representations we are

    Protein Structure: Introduction Protein: Pictorial representations we are familiar with are schematic models, simplified representations. Model we know of real molecules:
  • Capacity Review Analysis - CCSSO

    Capacity Review Analysis - CCSSO

    Progress Monitoring: Without clearly articulated goals and strategies that are shared throughout the agency, progress monitoring of goals is a challenge. We have not found much evidence of agency-wide processes to actively monitor progress toward goals or regularly scheduled and...